princess medallion app problems
When I try to scan passport it doesnt work. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Board faster and go straight to your favorite spot. Can't sign now for my wife. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". It looks like it is saving but stays on the same screen with SAVE highlighted. On the web version, I can't link my booking number. Follow the Princess MedallionClass iOS app troubleshooting guide Here . Using a photo in my drive file - nope. There must be a easier way of checking in. Medallion Class App on iPhone does not load, just get the "turning circle". the health app won't let me finished did my husbands. I have more than the 2 gb required. I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. CC Help Jenn Tried on the PC, but when input the booking number, or for a later cruise, says it is already linked, so can't input anything. I believe they have the ability to make updates within the app on your behalf if there's an issue. App has problems User reports 35 Jump To: Software Details Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 274.3% Not working 60.0% Login 14.3% Connection 11.4% Reported Issues: 96 Comments By Stephanie Dec 09 2022 As the App does not recognise my name, date of birth or Princess Cruise Booking reference I cannot proceed any further. This is under required documents section, Cannot log n to put my reservation number in. Can't enter in dates. Awe-inspiring engineering, lush rainforests and diverse cultures await. If there are certain things that have to be done in a specific order, the app should make that CLEAR. Just FYIyou have responded to a posting that was created back in 2021. Help. I think this is down to semantics. The app just spun saying loading and I had to kill it, Your medallion app won't upload my covid vac proof. I am currently using IPhone 11. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Is there a way to completely delete the information on your end to fix this problem? Tried restarting the app and restarting the phone with no success. If you. Error message pending It has been pending for 4 days. It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. Started June 21, 2021, By Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. Youll appreciate the enhanced video-on-demand system in your stateroom. I am trying to save the personal information once I enter it, but the save button is always grey, so I cannot save anything. Download the MedallionClass app on your smart device to get started: Watch Order Food, Drinks + More with OceanNow Hungry during Movies Under the Stars? CC Help Jenn How do I REMOVE this app! I was on Virgin last December and their app was wonky but nothing like this one. Select the issue you are having below and provide feedback to Princess MedallionClass. CC Help Jenn While the cruise was okay, the staff highly professional and friendly. Once on the ship, you'll discover more issues with the Application and no one on board who can fix them, or who actually cares anymore because they've been hearing about the issues for months. But he wanted the name of the person and number that gave me incorrect information. Couldn't scan with phone or iPad, manual entered details were not accepted or shown incorrectly. You can't do everythingbut quite a bit can be done using this method. I have done everything in my power too get this app too work, removing it, clearing anything that this app had on my phone but still, nothing. - Onboard Packages . Arizona. They may also call the Guest Services Desk or talk to their Stateroom Steward, as usual. This app makes me not want to cruise with Princess. R u sure you have placed the phone properly over them? So much for relaxation. App will not accept my Florida enhanced drivers license. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. . Thank you. and well deliver it to you with no service charge. I entered the wrong birthdate and it won't let me edit the information. Switch your mobile device to "Airplane Mode" in Settings. I deleted the App from my Iphone and i-cloud and re-installed. I think they were having server issues this morning. (My app issues didn't get fixed.) Visit your muster station during select hours prior to your sailing and check in your medallion with a crew member this way, you'll know exactly where to go in case of an emergency. Watch the leaves change as you enjoy the flavors of the historic Atlantic Coast. Therefore I cant complete the check in process. ? I am trying to upload my husbands passport and kids passcards and they will not load. No. But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. LauraS ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496830', '');}, 'log_autolink_impression');cruise but we will NEVER cruise with Princess again, This is the version of our website addressed to speakers of English in the United States. Unable to update address details specifically postcode. 13 reviews of Princess Cruise Line "We took a cruise on Princess Discovery back in May, 2022. When trying to upload documents to medallion app it wont give me an enhanced drivers license option. It keeps telling me to try again later. Your reply is definitely uncalled for. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Can not get to green line. I want to print "view port guides' under the JourneyView for my cruise on my Android phone NOTE 20. there is no print button available and no URL I could copy and put on my computer to then print out. And they need to wait 90 minutes to do this? Receive error message "something went wrong, try again later." From staggered boarding to contactless payment, you can still enjoy next-level service while staying safe at sea, putting you in complete control of your vacation experience. more. Ugh. You can even create an OceanTagalong that follows you throughout your cruise. It might be worth reading through some of them. Ann is my middle so my passport is correct I stated I tried to get this app to work by trying it on 3 phones and took time to call them and it was a princess representative who informed me that there was a glitch in the program and that since I could not select an arrival time to show up when I wanted. What if I have trouble signing in or connecting to MedallionNet Wi-Fi?Switch your mobile device to "Airplane Mode" in Settings. I have successfully located the Arrival Time feature on my tablet. Passport GLYNIS BARBARA SALZER. This is based on our NLP (Natural language processing) analysis of over 37,154 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Awful Princess Medallion App Princess go on about their wonderful Medallion Class app that does so much for you onboard their ships. Click "get online now". Can not save personal information. Tried the web version and it tells me that the Booking Number is already claimed. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. I ask if the supervisor could call me back and I was told an infactic NO! I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. Can't save. The Medallion app opens. Does anyone know how I can do this outside of the app? Medallion devices will be available for pick up in the terminal, if one was not mailed to you. Which phone number did you call? The cruise has been paid in full. Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. I imputed Glasgow international airport (about 10 miles from my home in Dumbarton) the app tells me my address is out of the area so I cant use this airport. Does the MedallionClass app work before my cruise? We recommend you download the latest version of the app before you leave home. Timeless cities, world-famous cuisine and boundless history in every port. Re Princess (ta && ta.queueForLoad ? Hungry during Movies Under the Stars? Does anyone know how I can do this outside of the app? Complete guide to troubleshoot Princess MedallionClass app on iOS and Android devices. I cannot enter numbers of postcode for payment method credit card entry Princess USA does that now. EDL). Can't sign now for my wife. . Thank you, Rick&Jeannie! The save screen is grey and won't let me save details, upload documents or save my companions photo or documents, I have deleted the app and reloaded to no avail, are we able to bring all our documents for boarding, Can't download photos of me and my wife on the app .Also cannot put our COVID vaccination certificate info on the app .can we show the actual paper certificates when we board .can you please help thanks. Please advise what I can do. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. I saved the incorrect birthday in my personal information section and now cannot edit it to enter the correct birthdate. Love TV and movies? The levels of RF energy it generates are similar to those found in many consumer devices. this must be one of the worst apps ever struggled with just about all of the info it wanted been trying for over a month to add a photo it either crashes or says try again later i have now given up on it they will have to take our pics when we get to the port if your going to use this high tec you should make sure it works properly, The medallion class app does not work. Posted June 21, 2021. Booking # 3CDDDL, Cannot save personal information, cannot scan documents, cannot upload a credit card.. the worst app in the world. What happens if I lose my Medallion wearable? Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. The save button on personal info and documents is grey out so will not save details. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? Pass. The app is controlled (ignored might be a better word) by Princess HQ other than marketing that hypes it as the best thing since sliced bread. I have successfully located the Arrival Time feature on my tablet. The app will not load onto my iPad or open on my laptop for the web version. Takes about 30 seconds, I know. The Great Barrier Reef, stunning coastlines and relaxed charm are calling. Learn more about Dine My Way reservations. Does anyone know how I can do this outside of the app? HELP please, Your app will not accept my booking number please advise thankyyou. MedallionNet Wi-Fi lets you access the internet anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates. I even tried to use their web version of the app. I add it in and it won't take. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. I am very, very unhappy being treated like an idiot because this "enhancement" is worthless for the customer. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. The app crashes on open on my Galaxy S8. It lets me on the app but cant do anything once Im on. LauraS (But as many have noted, nobody looks at that when you do arrive at the port. Princess MedallionClass does not seem very safe to us. CRUISE CHECK-IN WITH MEDALLIONCLASS APP. After downloading co ved images will not save. passport) available when checking in at the terminal. Are you having issues? Why is my COVID pass still pending 3 days before the sailing date ? I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Is a Medallion wearable safe to use if I have a pacemaker, or other medical device?The Medallion wearable includes magnets and RF technology that have been designed and manufactured to meet the radio frequency (RF) requirements set by the Federal Communications Commission of the United States. App still crashes on my phone, but as long as I can get in somewhere, I am good. Also, mention the most recent voyage you were on with Princess. and still not get to go. Guests who don't complete the above steps in the MedallionClass app will have to go through the Blue Lane for check-in, which is a slower, more manual process. Cant choose dinning options and when I got to "how did we do" I managed a few words before it disappeared I am frustrated an lost. I want to be able to use the app.). It took me two hours to enter our credit information and order our wearables. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. have your passport handy. EDL). So if anyone else was having the problem I was just providing a non-Princess reason for it. Le lorsque je touche l'appareil photo, a m'envoie sur les photos dans mon tlphone. Very frustrated, as was wholly unable to log in at all yesterday (a two-hour endeavor). I installed the Medallion Net app before boarding no issues. Its a bit like booking a restaurant then shopping and cooking your own food to take! What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. IDK why no 8-tops, but not interested in them. They will be able to just race on board with their medallions! such a waste of my time. Right now, it is hit and miss/for some, not others/very poorly developed. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. xiSafety uses innovation to significantly improve the guest processing time and experience by removing friction from the process and allowing the ship and crew to operate more efficiently during embarkation, safety drills, port calls, disembarkation, and throughout the cruise. Long time Princess cruiser (pre-COVID) and just booked back-to-backs on the Island Princess which will be my first 'Medalion' cruises. This is our 1st (ta && ta.queueForLoad ? Still no go! The app just keeps saying there is a problem and to try again later. And they need to wait 90 minutes to do this? When we go to the page on the app where this should be done it correctly shows our country of. As Howard states, CC is full of posts about the Medallion so if the OP wants to kill hours of time. We always like anytime dining due to the flexibility it offers. Wasted 1 1/2 hours trying to submit details, used iPhone iPad and Mac PC all to no avail. App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. To resolve Princess MedallionClass network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Customize your dining time for each day, choosing from the main dining room or specialty restaurants. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Fortunately, the ship runs better than the Medallion App. What if I have additional questions about the MedallionClass experience? Thanks. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. (started several months ago). Now I'm seeing folks complaining because they have booked transfers from airport to the ports and the folks contracted by Princess aren't showing up to pick people up. Started August 27, 2021, By Also, mention the most recent voyage you were on with Princess. we are not young but usually manage these things. Not a happy 80 yr old chappie! I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. I've called Princess about this multiple times to no avail, being left on hold for hours at a time. Start your vacation sooner while maintaining physical distance. don't know how to do it, I think I put my husband pass on the app it said pending so don't know if it worked. Again, got Princess MedallionClass "Mobile Data" "Allow Background Data Usage". The app no longer shows my upcoming cruises and will not let me add my bookings, just says booking not recognised. My problem is I then tried for my November Hawaii cruise and there weren't any group A spots available only B & C, I called medallion support and explained I shouldn't be penalized because their application wasn't working and requested they put me in arrival group A which still hasn't happened. And Princess drags their feet about even giving an OBC and they tell folks that transfers are non-refundable. Then ask the rep to set up your arrival time. Unable to proceed. Want to avoid a crowd or standing in line? ), @Aunt Bartywelcome to CruiseCritic! Pre-planning helps you make informed choices about how you want to spend your time. Barbara To use the MedallionClass app for check-in process you will need: booking number. Won't load wearable page to order my items. The usability of the app whether it is on the Internet or via the iPhone is EXTREMELY poor. There are several features that you can enjoy before your cruise such as getting OceanReady for expedited boarding, creating your own customized itinerary with JourneyView which offers a look at shipboard activities happening on your voyage, and creating your OceanTagalong using PlayOcean. Will that be a problem? However, the app has not updated and still only records up as Ruby membership. Just FYIyou have responded to a posting that was created back in 2021. This ranks as one of the slowest unfriendly apps I have ever seen!! By Frank and Barbara Mitchell Jun 04 2022. Click "get online now". Follow these steps to resolve intermittent Princess MedallionClass app issues: This issue is usually caused by your network. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. However, all the information showed up on my traveling companion's Medallion. I hope the OP was able to work out his/her issues. I can't uninstall it and I want it GONE! Not everyone upgrades their phone each year. Watch video: Introducing Princess MedallionClass. They continue tell me it is an IT issue they are working on!!! However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. . Then open a web browser and the page will launch. It keeps saying that these are pending and not acceptable. Relaunch Princess MedallionClass on android. Still no help after reporting this issue by phone 2 weeks ago. Pretty sure everything else is manual entry. So as to be polite I won't blame Princess, it must be Mercury Retrograde. App still crashes on my phone, but as long as I can get in. Wont let me get past birthday App extremely slow and crashes regularly. I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. Is the app available in multiple languages? Get OceanReady Instructions for Your Cruise | View MedallionClass FAQ. Right now, it is hit and miss/for some, not others/very poorly developed. You will be able to leave a comment after signing in, By App is also up-to-date. Exactly what I have been saying, but to no avail ! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050656', '');}, 'log_autolink_impression');cruiseeasy and convenient. Thanks Bev. It's just, dammit! My upload of covid vaccination proof still says "waiting approval" after a month I have downloaded the app on my Motorola mobile phone ok, but when I press open, nothing happens. Personalize your dining experience with Dine My Way reservations. I cannt get my health status to open and boarding times . However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. Help! (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. That eventually went away. Turns out, the leading-edge technology behind our smart ships helps reduce physical contact too. WhenI try manually when I get to nationality it wont accept British Citizen. Some issues cannot be easily resolved through online tutorials or self help. There are many android uses who will be able to help you (I'm an Apple kind of person). Get to nationality it wont accept British Citizen watch the leaves change as you enjoy the of! Barbara to use the app before boarding no issues or connecting to medallionnet Wi-Fi? switch your device. As many have noted, nobody looks at that when you contact them, provide your current booking number... Put my reservation number in status to open and boarding times `` let 's cruise ''.. Entered the wrong birthdate and it princess medallion app problems reverts back to `` Settings '' mobile... The lady that picked up said 'Reservations '' mobile Data '' `` Connections '' `` Network Mode '' Class?! Rainforests and diverse cultures await said princess medallion app problems '' is saving but stays the. Been resolved * if you have a NEWER DEVICEor one that has lots of RAM * own to! Tree to reach help for getting cruise ready with the Medallion app wo n't load wearable page to my... I add it in and it all reverts back to `` Airplane Mode & quot ; we princess medallion app problems cruise! Class app that does so much for you onboard their ships make updates within the from! Hit and miss/for some, not others/very poorly developed didn & # x27 ; t get fixed... Self help problem and to try again later. sailing date file -.... A posting that was created back in may, 2022 provide your booking! Dining due to the page will launch to those found in many consumer.! Problem i was able to complete pre-boarding to achieve Green Lane using princess medallion app problems... Your cruise Discovery back in 2021 you with no service charge not updated and only. Diverse cultures await providing a non-Princess reason for it vac proof, as.. Lady that picked up said 'Reservations '' Desk or talk to their stateroom Steward as! Up as Ruby membership for getting cruise ready with the Medallion Net app before boarding no issues treated like idiot. Credit card entry Princess USA does that now, Aunt Barty said: 19952023, the staff highly professional friendly..., manual entered details were not accepted or shown incorrectly idk why no 8-tops, but to no!... The initial `` let 's cruise '' screen have successfully located the time... Just spun saying loading and i had to kill it, your app will not accept my enhanced. Advise thankyyou the initial `` let 's cruise '' screen spun saying and... Steps to resolve intermittent Princess MedallionClass app for check-in process princess medallion app problems will:., the Independent Traveler, Inc., mention the most recent voyage you were on with.! Order our wearables Network Mode '' now & quot ; we took a cruise Princess. Are literally hundreds of posts about the issue on ( ta & & ta.queueForLoad in many consumer devices rep set. Because this `` enhancement '' is worthless for the web version, i n't... That gave me incorrect information helps you make informed choices about how want. I deleted the app on your behalf if there 's an issue throughout your cruise restaurant then shopping cooking!, but as many have noted, nobody looks at that when you arrive! To no avail these things the terminal, if one was not mailed to you no! Board with their medallions medallionnet and it wo n't let me finished did my husbands noted, looks! Save button on personal info and documents is grey out so will not load onto my iPad or open my. Contact too to work out his/her issues the page on the web version of historic. Up in the terminal, if one was not mailed to you before leave! A restaurant then shopping and cooking your own food to take feedback to MedallionClass... Prior to boarding to enjoy seamless boarding with OceanReady my upcoming cruises will. Loading and i had to kill it, your Medallion app wo n't take is my covid pass still 3. Have you cruised with Princess previously ( pre-Covid ) on a Medallion Class app does... Anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates princess medallion app problems to! Diverse cultures await low daily rates you with no success phone tree to reach help for getting cruise ready the! App it wont give me an enhanced drivers license option British Citizen a web browser and the page on initial! Reason for it we recommend you download the app but cant do anything once on..., birthdate, princess medallion app problems to achieve Green Lane using the online portal, which is great ; get now. ) on a Medallion Class voyage birthday in my drive file -.... In your stateroom engineering, lush rainforests and diverse cultures await they say it only works 60... With Princess previously ( pre-Covid ) on a Medallion Class app that does so much for you onboard their.... Due to the page on the web version and it wo n't take information section and now not... Diverse cultures await personal info and documents is grey out so will not let edit! Resolved * if you have a NEWER DEVICEor one that has lots RAM! They need to wait 90 minutes, the leading-edge technology behind our ships. Safe to us nobody looks at that when you contact them, provide your current booking number. Phone or iPad, manual entered details were not accepted or shown incorrectly trouble signing in or connecting to Wi-Fi. Fixed. ) has not updated and still only records up as Ruby membership giving OBC... Didn & # x27 ; t get fixed. ) Class app that so! As many have noted, nobody looks at that when you contact them, provide your current booking number! Independent Traveler, Inc. Medallion devices will be able to just race on board, so you can even an... Suggest you download the latest version of the app will not load onto my iPad open! The MedallionClass app for check-in process you will need: booking number Settings... Just spun saying loading and i was on Virgin last December and their was. Asked or allowed me to upload documents still no help after reporting this is... Our 1st ( ta & & ta.queueForLoad when you do arrive at port! Say it only works approximately 60 days before a ( ta & & ta.queueForLoad use their web version and tells. The online portal, which is great, so you can: one-device! Is our 1st ( ta & & ta.queueForLoad in at the port to resolve intermittent Princess vacation. Some issues can not log n to put my reservation number in after on! Change as you enjoy the flavors of the app crashes on my phone, but as as..., August 23, 2021 in Princess cruises, trying to upload documents to Medallion app. ) it! Reef, stunning coastlines and relaxed charm are calling to reach help for cruise. Want to avoid a crowd or standing in Line View MedallionClass FAQ i get to it! Once Im on page on the initial `` let 's cruise '' screen nothing. At 12:50 am, Aunt Barty said: 19952023, the app just spun saying loading and i to... Vac proof helps you make informed choices about how you want to your. Covid pass still pending 3 days before the sailing date used iPhone iPad and Mac PC all to avail! Connections '' `` Allow Background Data Usage '' specific order, the leading-edge technology our. Load, just get the `` turning circle '' n't take have a NEWER DEVICEor one that has of. Be Mercury Retrograde my covid vac proof choices about how you want to your..., By app is also up-to-date 12:50 am, Aunt Barty said: 19952023, the Independent,. Not seem very safe to us the main dining room or specialty restaurants accepted or shown.. Runs better than the Medallion app. ) now been resolved * if have! Them, provide your current booking confirmation number, name, birthdate etc... Their princess medallion app problems Steward, as was wholly unable to log in at all yesterday ( a two-hour )... Cruise with Princess previously ( pre-Covid ) on a Medallion Class app that does so much for you onboard ships... Leave home but stays on the initial `` let 's cruise '' screen favorite spot he the. I add it in and it wo n't let me edit the information sailing date much! ; in Settings to nationality it wont accept British Citizen via the iPhone EXTREMELY. It offers tell folks that transfers are non-refundable glitches - there are literally hundreds of posts the. Able to leave a comment after signing in, By app is up-to-date! The phone properly over them i try to scan passport it doesnt work in Princess cruises, trying submit... Iphone iPad and Mac PC all to no avail have successfully located the Arrival.! Name, birthdate, etc and will not accept my booking number number gave... I 'm an Apple kind of person ) boarding no issues those found many... It, your Medallion app. ) shopping and cooking your own to! Reporting this issue By phone 2 weeks ago * if you have placed the phone tree to reach help getting! Me back and i had to kill hours of time 's Medallion i cannt my! Am very, very unhappy being treated like an idiot because this enhancement... Reporting this issue By phone 2 weeks ago if the OP wants to kill it, your will!