cancel suddenlink technician appointment
The daunting call rates, unsatisfactory customer service, and hidden charges just about round up the old brands reputation. The robo-rep will ask for your account number or phone number, then route your call to a human Suddenlink agent. Will Suddenlink Let Me Pause My Subscription? Don't cancel your current service until we install your new service; The field tech will activate your service and show you how to use your new equipment; Our field techs can't move TVs or furniture, so make sure wall outlets and other areas are easy to access; Good to know: Want to opt in or out of getting certain messages from us? The use of Community Phone is foolproof as it is secure against any breach since landline service is not internet-serviced and is impossible to hack. He proceeded to talk over me while I was trying to ask the questions that I had about what to do next and finally hung up without saying goodbye. 2010-2023 CableTV. Some of the most popular Internet providers in the United States are: Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. We provide you with an easy and convenient way to handle all of your unwanted subscriptions and memberships from the comfort of your home. The next dropdown will be the terminate account option. First dial the customer support number: 1-877-694-9474. , payments are non-refundable. Have an issue or a question search the site, Need help? In two of our five chats, our questions were simple enough that Allie answered themno live rep necessary. At 6pm I called in again to ask where he was and got another unhelpful rep who just kept repeating that the ticket was still open and he had no idea when his office stopped work for the day, no idea what the lastest time techs could be out on the road was, and no interest in looking up anything else. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. How To Cancel Suddenlink Online in 2022. Customers have reported several call drops and poor call quality on VoIP calls. ), Someone 18 years or older will be present for the duration of the visit, All gates and fences are unlocked as the technician may need to access the inside and outside of your home, All your equipment (cable boxes, modems, etc.) Community Phones landline base connects to cell towers in your area. The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. "@jin_chateau Hello Jenn! If you do not, you can contact customer service over the phone. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. When You Suddenly Don't Care Anymore. the company sets high demands on employees, there are only 4 levels of advancement . Chambers said the soonest appointment she could make with a Suddenlink technician was Dec. 14, meaning she might be without her full range of service for a month. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514 New Jersey: (973) 230-6048 Long Island: (631) 393-0637 Connecticut: (203) 870-2583 I then chose the "call you when you are next in line" option. If youve already arranged for a tech to visit your home, you can use the Suddenlink tech tracker to see how close they are to solving your problem. Invalid password, please complete all fields. Click on the 'Account Information' button. It is owned by Altice USA, one of the largest American cable operators. It makes me feel that Suddenlink has no faith in its customer base and will never accept our word at face value no matter what the situation is. Contact an Optimum Expert 24/7 with Chat or Customer Support. We can also help you cancel those, too. 5. Unfortunately, the answer is noSuddenlink doesnt offer any free trials. Switch to Community Phone, a reliable landline service provider that connects to cell towers in your area, eliminating the need for an internet or copper connection. . then don't hesitate to contact us, Home / Blog / How To Cancel Suddenlink Updated Guide 2021. Suddenlinks customer service hours are (all times central standard): By phone (Mon.Fri. Do you really want Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. Place it inside the box and seal it. At the end of the call she said that someone would be in contact with me and read me a phone number (to contact me by) that was completely different from the one I gave earlier today, the one on our account, and the one I gave when making the original appointment. Cancel Direct Line Auto-Renewal Before You're Charged Again! A couple of complaints, though: Suddenlink doesnt indicate wait times in chat. Appointment was set for 07JUL2020 0800 - 1100 07JUL2020 Approximately 1010 Suddenlink Tech arrived (a Contract Installation Tech, however, representing Suddenlink). Our mission is to educate consumers on cable & internet and home services. This cost is based on what equipment you have used. - At Aug 4th at 11:45am there was no tech and no call. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. They can as well help you terminate it from their end. Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. You do not need to be home for this pre-assessment. Pricing, terms, and offers subject to change and discontinuance without notice. Check for Outages . Community Phone is a landline service provider that is efficient, reliable, and consistent in providing service without hidden charges, expensive bundles, and contracts. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. Subscribers have the right to cancel their service before the elapse of the contract. Then, click on the account details option. Television service for Residential and Business. VoIP-based phones require you to have fast, reliable internet and do not work during a power outage. It applies only to the monthly fees. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 VoIP-based phones do not work when there is a power outage, as the internet will be down. Navigate and click on "Account Information.". , many of which have to do with billing issues. Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. Do you really want Chat (7 days a week): 9:00 a.m.midnight (CST). This review was chosen algorithmically as the most valued customer feedback. We can't get your messages right now. Once the number has been ported, Cancel your old plan with Suddenlink. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. Here's how you can cancel your Suddenlink service subscription on its website: Log into your account Click on the Account section Find the Account termination option Confirm your choice Cancel Suddenlink via Phone Give a ring to Suddenlink's customer service on 877-694 9474 and request the cancelation of your subscription. I spent a total of 57 minutes on hold waiting for customer service to ask where the tech was. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. Note: Remember not to use a FedEx drop box. They got more done in a few weeks than I did in over two years. I am not used to the customer being repeatedly accused of lying about a technician when I have no reason to do so. 134 people from New York are already using community phone landline service. Submit a complaint and get your issue resolved. For more information on our methodology, check out our How We Rank page. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. There is a charge for service calls unless the issue is caused by Optimum equipment. - Two hours later there was no tech and no call. We recommend using chat or phone support for help in real time. The technician will assess the environment and decide if the work needs to be completed inside or outside your home; For an installation, pick where you want the technician to install the outlets We strongly recommend that you set up your Optimum ID and password during your appointment - ask your technician for assistance if needed You can email the site owner to let them know you were blocked. Suddenlink provides the following services as a brand under the Altice USA Corporation: Suddenlink is a popular cable provider; this means that the last mile of their broadband services are distributed through coaxial cable networks. Optimum provided Internet equipment (modem/router/gateway/Xtend), Optimum provided TV equipment (cable boxes, cable cards and Stream), Customer-owned modem/router/gateway/extenders, 3rd party devices (such as streaming devices, Tivo, etc. Get online support for your cable, phone and internet services from Optimum. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. Alternatively, you can get a plain sheet and pen down your details (name, street address, city, state, zip code and account number). In addition to canceling Suddenlink, DoNotPay can help you. Add the most recent copy of your Suddenlink bill. Follow the IVR prompts to reach a customer service representative. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. 2023 FairShake. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. Sudden link is too expensive with hidden fees everywhere. Status as of {{mm}}/{{dd}}/{{yy}} 27 reviews of Optimum - Stillwater "The experience of dealing with Sudden link has encouraged me to look for alternatives. We can even guide you through fighting sexual harassment or asking for your money back when the company offers no refunds. I called Suddenlink at noon to see where the tech was. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. She asked me to confirm my address, which I read off the statment, and she said it was incorrect. If you cancel your account, close it, or even downgrade your services before you have completed the length of the Suddenlink contract to what you originally agreed, you will have to pay: Both of these are automatically applied to your account, and Suddenlink will charge whatever credit or debit card you have associated with your account. Click on "Account Details". You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. There are two ways to pay your Suddenlink bill by phone. 6. - In the beginning of July, I had some issues with our internet randomly disconnecting for minutes at a time. HelloTech provides affordable, same-day on-site and 24/7 online tech support services such as computer repair, TV mounting, smart home installations, virus removal and more. Suddenlink Communications review: . to cancel your appointment? The customer service started with a smiling caring personality that took my order and setup my account, then comes the surly teardrop mirrored sunglasses wearing installer that tagged me for $50 for equipment I . Fortunately, Suddenlink has those places. I show no missed calls, there were 3 of us home. You will be charged a cancellation fee if you terminate the service before the expiration time has elapsed. Can You Get a Prorated Refund When You Cancel Suddenlink? The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. Click on the 'Account Information' button. steps outlined below to contact Suddenlink. Fees to Cancel Your Account with Suddenlink. - At 8pm there is still no tech and no phone call. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. There are also complaints of incessant call drops because of bad connectivity. If you want to try out another provider, its easy to find an alternative to Suddenlink. There is a charge for service calls unless the issue is caused by Optimum equipment. State your reason for termination of service. Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. If you feel like you can find a solution without a rep, try searching the Suddenlink help page. to what you originally agreed, you will have to pay: Customer complaints and disputes canceling Suddenlink accounts. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. She said they would take that into consideration and changed the topic. Most internet/phone/TV providers have a customer retention department that will try to keep existing customers business with special deals, including lower monthly payments. She told me that a form had been filled out about this whole day and passed on to a supervisor. We went over my phone number, and how to find the house. With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! ): 9:00 a.m.6:00 p.m. (CST) {{appointmentCancelSelected.labelDuration}}. Depending on the type of installation selected (standard vs premium): . We strive to increase access to services to everyone who might need them but doesnt have the resources to hire a lawyer. With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. SUPPORT. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. - I had to wait 7 days before an appointment was avilable. and own devices are in your home at the time of the visit, so our technicians can confirm everything is working before they leave, All pets are secured while the technician is in your home, TVs that are connected or will be connected to our service and their entertainment centers are at least three to five feet away from the wall, The technician can easily access the location where the cable is coming into your home, The technician will call you when they are on their way and arrive within the scheduled appointment window, Upon arrival, the technician will verify the appointment request reason and services that are scheduled to be completed - all technicians have a company issued ID and will show you upon request, The technician will assess the environment and decide if the work needs to be completed inside or outside your home, For an installation, pick where you want the technician to install the outlets, We strongly recommend that you set up your, The technician will verify that all services are working upon completion of the appointment. Unfortunately, Suddenlink does not have 24-hour support. He told them he'd already been to the house, called me, replaced some wiring and a metal piece, and was done. Suddenlink Communications is a telecommunications company that belongs to Altice USA. If youre in a different part of the country, heres a handy-dandy table with Suddenlinks support hours adjusted for your time zone. Cloudflare Ray ID: 7a10c1ed1815a023 You pay for what you get. Call Suddenlink customer service at: 877-694-9474. Community Phones landline service is 31-35% cheaper than traditional and digital landlines, 20-25% cheaper than VoIP, and a whopping 73% cheaper than a cell phone. There are two types of appointments that you can choose: 1Standard ($99) and Premium ($149). Rather than wait for the reboot she said she'd just fill out a tech call and have someone come to the house and examine our wiring, modem/router, pole, etc, and run some diagnostics. -It's Tuesday and after having waited from 1pm-6pm, there is stil no tech. Something else to consider is Suddenlinks Business Premier Technical Support. You will see a window with a calendar of dates. , they dont have a very favorable cancellation policy. First, you need to visit their website and login with your account details. That you could make it resolved in a few days is wonderful. Your account number or the phone number linked to your account, Answers to any super-secret security questions you put on your account. The cancelation will go into effect at the end of the then-current billing period. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Drop off the box at Walgreens or any FedEx authorized location, but do not use the FedEx dropbox. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line Optimum.net is compatible with a wide range of browsers. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV Also, their initiative to construct Hybrid fiber- Coaxial lines close to their subscribers addresses is very commendable. However, if you encounter any issue, you can easily reach out to the customer support service by dialing the toll-free number. On the day of your appointment please chat with us to cancel or reschedule. Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. Suddenlinks cancellation policy is not customer-friendly, as you are charged a cancellation fee on confirming the cancellation. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. The confirmation page will pop up, at the bottom youll see a box inscribed Get label to print your pre-paid return label. 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. Some of the major selling points for Suddenlink are: There are more than 2,500 internet providers in the U.S., and finding the most suitable one can be challenging. Steps to Cancel Your Account with Suddenlink, Click on the button labeled Account Information, Below that, click on the button labeled Terminate Account, Inform them that you want to cancel your service and close your account, Ask what hidden fees you might face as a result of cancelling your service, Get a confirmation email once things have been canceled. Partnered with the most extensive carriers nationwide, Community Phone ensures connectivity across 99% of the U.S, including rural areas. Suddenlink, which is transitioning . ): 8:00 a.m.8:00 p.m. (CST) Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. The technology, especially the type used for their cable service, is known for being exceptionally faster and reliable when compared to other DSL lines. If you are cancelling Suddenlink because of an unresolved complaint, let us help you file a claim. Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. Follow these steps: You wont find instructions on how to break up with Suddenlink in its FAQ. Have your account information ready as they might need your contact info and details about the services you use. Cancel Suddenlink Services in the Blink of an Eye. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. I called Suddenlink and told the automated system that I was having trouble with my internet. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. If you have a monthly subscription, this begins either on the first day after your Suddenlink equipment is installed, or it automatically renews every month thereafter. An adult(18+) must be present for the full duration of the appointment. Customers on the West Coast may need to wait until a Saturday to call or chat. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. and our suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. Suddenlink has become synonymous with rude and unhelpful customer support. , you can count on this never happening again. {{data.TIME}}. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What Does It Do, What You Need To Be Aware Of Before Terminating Your Suddenlink Services, Follow These Steps To Cancel Your Suddenlink Internet, How To Call A Suddenlink Customer Service, Alternatively: Follow Suddenlink Voice Main Menu. - I had to wait 7 days before an appointment was avilable. You may also chat online with a Suddenlink rep from 9:00 a.m. until midnight, seven days a week. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. It offers a range of services including high-speed internet, cable television, broadband phone, advertising, and home security. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. to cancel your appointment set for: Do you really want -After another long wait I got in touch with another representative who told me that the tech will have to call back and schedule a new day to come out. All of the downloads are safe from the vendor's official website. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss. Once the technician arrives, your appointment will last about {{appointmentViewSelected.pacDuration}}. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App. There are early termination fees that are based on the type of package or plan you have. She was pleasant and for the first time I felt like someone was actually trying to help me. If you cancel your account, close it, or even downgrade your services before you have completed the length of the. Find one using these steps: Be prepared with the following info and supplies: The last two items are optional, but theyll help you forget youre on hold listening to elevator music. Reliable landline service, no internet required, Caring for loved ones has never been so simple, Our Values, Mission and Cultures at the Company. Need to schedule a service appointment? To cancel your Suddenlink subscription: Go to the Suddenlink website. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. Here are some highlights of my conversation with Julia, someone who works retention at sudden link. Need help? , and they dont allow for any refunds or credits for partially used subscription periods. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. Your third option is to allow us to cancel your Suddenlink subscription for you, which also happens to be the most straightforward, fastest way to do it. Our virtual credit card makes sure that youre not charged any auto-renewed subscription fees after a free trial comes to an end. For service 3 times cancel suddenlink technician appointment all no-show, service still out 1 month later my number... You file a claim and passed on to a human Suddenlink agent is not an internet, cable,. Unresolved complaint, let us help you terminate the service before the current billing period ends you! Favorable cancellation policy and changed the topic have and the equipment you have used find the house 1-877-694-9474. payments... Terminate account option and its partners use cookies and similar technologies to provide with! Scammers and fraudsters as the most extensive carriers nationwide, community phone ensures across... Confirm my address, which I read off the statment, and she said they would take that into and. Information. & quot ; at sudden link is too expensive with hidden fees everywhere if youre in a weeks. It was incorrect end of the appointment having trouble with my internet, unsatisfactory service. Customer support certain cookies to ensure the proper functionality of our five chats, questions! Reliable landline service provider with no hidden charges, no way to cancel their service the. With no hidden charges just about round up the old brands reputation we using. In any way avoid long waiting times when contacting Suddenlink or other customer service hours are all. Refund for the technician to show up anytime from 1:00pm-5:00pm to contact Suddenlink customer service, and includes support help! Technical support Blog / how to cancel or reschedule of my conversation with Julia, someone works! Customer service, and a 4-day risk-FREE trial including high-speed internet, cable television, broadband phone advertising... Home for this pre-assessment to the customer support number: 1-877-694-9474., payments are non-refundable is still tech. Have and the equipment you use show up anytime from 1:00pm-5:00pm two hours later there no. The downloads are safe from the comfort of your unwanted subscriptions and memberships from the of... And discontinuance without notice can you get hours later there was no tech and phone..., LLC billing period days before an appointment was avilable to any super-secret security questions you put on your details!: 7a10c1ed1815a023 you pay for what you originally agreed, you might have or. Dont have a customer retention department that will try to keep existing customers business special... On the type of installation selected ( standard vs Premium )::. Phone landline service provider with no hidden charges, cancel suddenlink technician appointment contracts, and how to break up with Suddenlink its... Contacting Suddenlink or other customer service and request for your money back when the sets... Of 57 minutes on hold waiting for customer service over the phone ensures connectivity 99... Reddit may still use certain cookies to ensure the proper functionality of our five chats, our were..., and home services a few days is wonderful non-essential cookies, reddit may still use certain cookies to the. Table with suddenlinks support hours adjusted for your cable, phone and internet services from Optimum take that into and! Phone provider tech was most extensive carriers nationwide, community phone ensures connectivity across 99 % of the.... A Saturday to call or chat she told me that a form had been filled out about this day! For minutes at a time # x27 ; button all times central )., seven days a week ): by phone service calls unless the is! 149 ) free trials some issues with our internet randomly disconnecting for minutes a... Consumers on cable & internet and do not need to visit their website and login with your,! Cst ) { { appointmentCancelSelected.labelDuration } } CSC Holdings, LLC waited from 1pm-6pm there! Was scheduled for the full duration of the contract click on the West Coast may need to be home this. Cost you even more time and effort as it involves going to the Suddenlink help page but have... Issues with our internet randomly disconnecting for minutes at a time 19.99 a month, and subject! 'S official website by Altice USA it costs $ 19.99 a month, and how to find house. And internet services from Optimum last about { { appointmentCancelSelected.labelDuration } } because of bad connectivity ( all central! To call or chat hours are ( all times central standard ): a.m.6:00! Of incessant call drops and poor call quality on VoIP calls simple enough that Allie themno... At sudden link is too expensive with hidden fees everywhere: ( 510 ) 937-3247 technician arrives your. The landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength issue! Due to the Suddenlink website effect at the end of the sets high on... May also chat online with a better experience or asking for your time zone { }. Passed on to a rep, try DoNotPay the customer being repeatedly accused of about... The then-current billing period ends, you might have subscriptions or products purchased by third parties scammers and as... Suddenlink website to use a FedEx drop box, our questions were simple that... Fees, Suddenlink: Renting vs. Buying your Router, Modem, or distributed in any way an issue a. After a free trial that turns into a paid subscription this task DoNotPay... Use certain cookies to ensure the proper functionality of our platform and on! Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if.! Special deals, including lower monthly payments ask for your money back when the company sets high demands on,. Disputes canceling Suddenlink, DoNotPay can help you terminate it from their end up the old brands reputation put your... Have clear access to the customer being repeatedly accused of lying about cancel suddenlink technician appointment technician I. In a few days is wonderful our methodology, check out our how we page! Try out another provider, its easy to find an alternative to.. Choose: 1Standard ( $ 149 ) for what you originally agreed, you wont a... You to have fast, reliable internet and home security customer support of your home more on! A free trial comes to an end go into effect at the end of the U.S, including areas. Risk-Free trial ) 937-3247 are already using community phone ensures connectivity across 99 of. Even more time and effort as it involves going to the nearest Suddenlink store a! Day of your home pay your Suddenlink bill be the terminate account option and the you! I am not used to the customer support types of appointments that you could make resolved. Number: 1-877-694-9474., payments are non-refundable home, you can find solution... Become synonymous with rude and unhelpful customer support partially used subscription periods so you can easily avoid unsolicited! Number or phone support for help in real time this never happening.... From scammers and fraudsters as the calls travel over the internet agreed, you will have clear to! Downloads are safe from the comfort of your unwanted subscriptions and memberships from the vendor 's official website from! Get online support for software problems that vanilla tech support doesnt cover,,. Includes support for help in real time to any super-secret security questions you put your. It from their end a.m. until midnight, seven days a week ): by phone ( Mon.Fri issues our! On the type of installation selected ( standard vs Premium ): 9:00 a.m.6:00 p.m. ( ). Department that will try to keep existing customers business with special deals, including rural areas transparent and landline! This pre-assessment similar technologies to provide you with an easy and convenient way to all. Of the U.S, including lower monthly payments us home community phones landline base connects to towers! Doesnt cover services will cost you even more time and effort as it involves going to the customer support with! Click inside the window and press CTRL+A to highlight your entire conversation of which to., reliable internet and do not need to be cancelled alternative to Suddenlink fee you. More time and effort as it involves going to the nearest Suddenlink store of complaints,:. Handy-Dandy table with suddenlinks support hours adjusted for your time zone our platform catch lies the! Cst ) to cancel or reschedule in your area can still be )! Visit their website and login with your account number or the phone,! The landline base give crystal clear voice quality even in areas with low reception as they might need contact! Calendar of dates any refunds or credits for partially used subscription period their website and login your! Charged any auto-renewed subscription fees after a free trial that turns into a paid subscription products... Sudden link is too expensive with hidden fees everywhere a customer retention department will. ( CST ) service appointments ( 0 ) contact us, home Blog. To an end with special deals, including lower monthly payments Outages service appointments ( )... Call or chat are also complaints of incessant call drops and poor call quality on VoIP calls had wait. For this pre-assessment no way to cancel without speaking to a human Suddenlink agent call quality VoIP. Super-Secret security questions you put on your account number or the phone number, and subject... Time and effort as it involves going to the nearest Suddenlink store and they dont allow any... An end and changed the topic unfortunately, the answer is noSuddenlink doesnt offer any free.! To services to everyone who might need your contact info and details about the services you use, you see... Of complaints, though: Suddenlink doesnt indicate wait times in chat can count on this never happening.... Brands reputation only 4 levels of advancement secured and that the technician will have access.