how to get a better deal with virgin media
Virgin Media doesnt make all the information about their packages clear. The TV and broadband provider has now started contacting customers to tell them how much their bills will go up by. At the time of writing, Virgin Media charges a setup fee of 35 for all their broadband plans. Free delivery. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. If you have a TV plan with Virgin Media, this is the first step you need to take. Enter your details. Virgin Media Broadband deals start at 30.00 per month for a basic speed of 125 Mbps download. Virgin Media Broadband upgrade deals. Sometimes it works, but most of the time it doesn't. Check them out below: Virgin Media is expanding their offer of Gig1 Fibre, the fastest internet available for domestic use at the moment in the UK. With the Consumer Price Index (CPI) at 10.5% double what it was last year and 13 times higher than the rate two years ago Virgin Media has increased its prices roughly in-line with this. By name, the cancellation department sounds like it should be simply there to guess what.. help you cancel! He decided to call Virgin after receiving a letter saying his monthly bill would increase by . This is likely to be the best offer youll get when I was leaving recently, the offer at this stage was half what I was paying monthly. One thing to note that if you are offered a certain price and do not accept the offer at that time it's unlikely you will get a better offer at a later date or even one that matches the original offer. Ive had a look and we could do x for the services you have now. Channels include Sky Sports, BT Sport, Sky Cinema and Netflix. Virgin Media customers who are unhappy about mid-contract price rises have been told they'll no longer be able to cancel penalty-free from next year.. TitanTV - Free Local TV Listings, Program Schedule, Show and. Check if you can cancel some of them and get a better deal with Virgin Media. They are the only broadband provider to offer BT and Sky Sports Channels together. They wont do the best they can to keep you in the house. Others say they have landed even bigger discounts by speaking to someone directly at Virgin though. If youre happy to do this, it can unlock better discounts. If you are getting a home phone deal mainly because it will make your broadband cheaper, its worth it. Theyll ask to understand what services you use and what you watch. 500Mb Broadband + Bigger TV. Virgin Media only offers fibre broadband, which is the most modern type of broadband largely available at the moment in the UK. 2023 is the final year that you will be able to cancel your contract for free as a Virgin Media customer after a price increase. Secondly, you'll likely also be moved onto much more expensive out of contract prices when your term ends too. Whether you fancy more speed or extra channels, our flexible plans make it easy for you to make changes to your Virgin Media package, so you can connect and enjoy in a way that's best for you and your home. Reaffirm youre sorry, but you just want to go. Virgin's broadband speed is the fastest thats widely available in the UK at the moment. Required fields are marked *. You will be committed for at least a year and a half. To see all content on The Sun, please use the Site Map. Virgin's biggest and best broadband and TV . 2. Learn 18 hacks on Netflix. Does Virgin Media offer free public wifi? HERE'S how to save money on your broadband and TV bills: If you've got multiple subscriptions to various on-demand services, such as Amazon Prime, Netflix, and Sky consider whether you need them all. Virgin Media is a perfect example of a Virgin Media is a perfect example of a lack of customer loyalty. Phoned them to see if they could reduce it. TV, landline and mobile bundle deals. You will lose all access to your Virgin Media email address. If you're with Virgin Media because of its internet speed, you might not be able to find another provider that offers the same speed in your area. negotiate with, Tip #4 - Always try to get in touch with the customer retention department, Tip #5 - The best way to communicate with them is with a smile on your face, Tip #6 - Pick the best phrases to use when communicating with them, Tip #7 - Keep in mind all the issues you had with Virgin Media when negotiating They have shared their success stories on the Extreme Couponing and Bargains Facebook group. Service upgrades: Like all providers, Virgin Media is constantly working to improve its network's speed, reliability and coverage. If you click on a link in this story we may earn affiliate revenue. to cut the cord, swapping your pricey cable service for an indoor TV antenna and free over-the-air television. If not, saying no will likely result in your cancellation going ahead. Package upgrade . Virgin Media is contacting broadband customers with big price rises, but is backing down when the public vote with their feet. Yes, there is a 35 setup fee across all Virgin Media services. How to save on Virgin Media? Exactly how much more you'll get charged will depend on the . Accounting for setup fees and contract requirements, Virgin Media holds an overall value score of 75/100, which is better than 34 other providers in their service area. This information should be on the original contract you signed, you can check in your online account or you can ask the agent on the phone. Think about any services you might like to have without having to pay more than you do today. If you don't fall into one of the above categories, you are one of the millions of Virgin Media customers that will have to pay the 13.8%, which Virgin has said is the 'average' amount, extra from April 2023. One said: "My Virgin bill was about to rise to almost 45 for 100mb broadband-only so called up last week and got offered 29 for 18 months.". But before you call 150 from your Virgin Media home phone or 0345 454 1111 from any other phone to tell Virgin Media you're leaving, we strongly recommend . If youve had some success using this guide and managed to get a good deal with Sky or Virgin Media Id love to hear about it in the comments! However, it's worth keeping two things in mind: Many other providers have mid-contract price increases built into their T&Cs, so you might be stuck with one anyway if you switch to one of those providers. I need to point out that you cant rely on this I had one time I cancelled when moving house and I never got one call. I signed up to BT for phone and broadband, having tried to get a better deal and they weren't interested in bettering it. VIRGIN Media customers have shared how they've saved up to 276 a year on bills and how to beat its latest price hike of up to 54 a year. Frequently asked questions, helpful hints or want to ask us something? This is partly to understand where they can honestly save you money, but also a way of getting you feeling nice and happy about those shows you watch on Sky/Virgin Media! Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. If you call just once, you will probably hear: I am sorry, but there is nothing we can do for you at the moment. Know what services you are willing to drop in order to save money. An example of data being processed may be a unique identifier stored in a cookie. Our #1 concern is helping you save money. Customer Reviews Someone will call you back during the notice period and you can then get a cheap deal/new customer offer. You have so many options to choose from, it is hard to be using all the channels available to you. Virgin Media. This will only work depending on how you are going to use your internet. You will pay 27.99 per month and an initial fee of 35. At the time of writing, the cheapest way to get Virgin Media is by signing-up for the M100 Fibre Broadband + Talk Weekends, with a speed of 108Mbps and weekend calls included. If you are getting a home phone deal mainly because you want to use the phone every day at any time, its definitely NOT worth it. Unfortunately, some properties were damaged. TP-Link AX5400 Dual-Band Gigabit Wi-Fi 6 Router, WiFi Speed up to 5400 Mbps, 4Gbps LAN Ports, Connect 200+ Devices, Ideal for Gaming Xbox/PS4/Steam&4K/8K, with OneMeshand HomeShield (Archer AX73) No Results. Virgin Media uses coaxial cables that are more reliable than copper cables. Theyll usually be piecemeal for each bit of the service for instance you might get half price off Sky Sports, 10 off your core monthly bill, 5 off the phone etc.. This means that from 2024, you won't be given a window to cancel your contract without cost after a price rise. And then held out some more. It will depend on how much TV you are going to watch. You can get all the same broadband packages as above by adding free phone calls on the weekends. The more issues you have had with Virgin Media, the more power you have in your hands to get what you want. Virgin Media offers free mobile data on the London Underground to all their customers. They all include broadband with a minimum speed of 54Mbps and free calls on the weekends. Virgin Media's price rises are usually put in place to combat its own increasing prices as a business. 12 or 18 months). Prices of Virgin Media services may rise during contract. Thank you for reading and I hope this guide was useful! Before I knew it, they had cancelled my package. You may still get lucky with pushing things further, but this is usually an end point in your ability to haggle with Sky or Virgin without at least starting the cancellation process. Add Virgin TV to your existing package. Same package just 10 cheaper." One customer saved himself a whopping 23 a month - or 276 a year. The telecoms giant is hiking bills by an . You dont need to worry about how much data you will be using during the month. Unless you are already on the fastest speed in your area, there is a good chance that you'll be able to opt for an upgrade when renewing. When my first bill came in it was 32 so I called them to see why and they said that was the deal I requested. Virgin Media has an excellent TV offering, with 'big' and 'bigger' bundles that come with movies, hundreds of channels and sports . You can watch and record live TV, as well as watch on-demand whenever you want. the broadband has been reliable and still seems to be. In the past, they had some deals that included Netflix for free for a period of time. If you have a month to month based deal, you dont need to worry about this. Reply. [deleted] 2 yr. ago. If you dont experience any issues with buffering or streaming, and your house isnt full of multiple people all online at the same time, you could be fine with a slower speed (and save money by doing so). It tells the person were negotiating with were serious because we have hard information. Stop payments on checks. If you call and give them 30 days notice. extras. This is in contrast with other providers, such as BT, Plusnet and EE, who have added an annual price increase of 3.9% above the rate of inflation to their terms and conditions. Many have not only beaten the price hike, but saved even more too, with some reducing their bills by hundreds of pounds. The price hike is applied to almost all customers using Virgin Media broadband, TV or home phone packages once they reach the end of their fixed-term contract. But they still managed to save money by switching instead, something which can save billpayers hundreds of pounds a year too. Don't just accept the automated discounts - haggle for a better deal. It helps to have a plan. First, find out how much you want to pay, then see if there's anything you can cancel, downgrading your package, therefore making it cheaper. VIDEO ON You know that you are paying more than new customers and youd like to be rewarded for being a loyal customer, You want to get a fairer price for your services, If you arent already, ask to speak to the, Sharing an absolute maximum budget per month and the minimum services you require, Having information from other websites to use as leverage, as Virgin Media wont want you to switch to another provider. It allows any number of connections and provides very impressive speeds. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Im actually a believer that both companies offer a pretty good product but they should be considered a premium offering as theyre not cheap. Is it worth getting a home phone deal with Virgin Media? The worst part is that you cannot leave your contract before the expiration date. If you have time and energy, try to negotiate for a little longer and see if you can get something more! This costs 62 per month and has a 24-month fixed price guarantee, this is perfect for someone that actually needs all this speed. Use the 9 tips we gave you above. Does Virgin Media offer mobile broadband? Virgin Media's price hike for the average customer in 2023 is a huge 13.8%. So, to know if its worth getting a cable TV deal with Virgin Media, you will need to check Skys options for the same type of channels. Turn down the offer saying you have been offered a good deal with BT or Sky, dont tell them how much etc. It's a second chance to use unused data How it works. About a week after youve cancelled, you may start getting calls on your registered number try and pick these up if possible. 1 more reply. Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. You'll see this increase on your April 2023 O2 bill . Haggling allows you to negotiate a lower price, but . Shop around people! How much does it cost to have Amazon Prime Video on Virgin Media? The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. And if you have any questions on approaching Sky and Virgin Media, just leave them in the comments below. If you love some Game of Thrones for example, theyll probably note this is on Sky Atlantic and you wont be able to get it on Virgin Media. Youve got the means to say something like this: Ive been a loyal Sky/Virgin Media customer for 5 years! A package that was initially 33 per month with an 18-month contract, goes to 56 per month contractless. Then you need to cancel your Virgin Media Plan. Prices going up mid-contract? Today, it owns and operates its own fibre optic cable network, enabling Virgin Media to deliver superfast broadband to many areas in the UK. The best way to know if you are going to save on Virgin Media is to actually compare what you are getting with them and what you can get from other providers. CathyKelly totally agrree. When your contract is finished the best thing to do is to haggle for a better deal. Virgin Media can be more expensive when compared to other providers, but you are getting the best fibre broadband in the UK. Virgin Media TV packages and bundles. With a quick research, if you select these same channels (Sky Cinema HD, BT and Sky Sports Channels), you will pay 63 per month at Sky, including Netflix for free. Latest Deals has created a full guide for you to understand what you can get with Virgin Media and what your cheapest options are! Its all psychology. Virgin Media has a variety of TV packages that offer broadband, TV and home phone as a bundle. Virgin Media TV is considered the UKs best non-satellite TV service. 1.1 Research available deals from both Sky and Virgin Media to negotiate. unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double . Often the best deals will require you to recommit to a new contract (e.g. Can I watch Sky Atlantic on Virgin Media? Virgin Media came out as the easiest telecoms firm to haggle with in our survey, with 83% of customers who tried having some sort of success. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. I pay 25 per month for 200mb broadband only. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. They're on the short list of networks to offer this. Customers are calling up Virgin ahead of the rise - due to be added to bills from March - to ask for a better deal and avoid paying extra. You get more for less when you choose Virgin Media Home Phone packages. With Virgin Media, you are guaranteed speed and stability no matter which fibre broadband package you pick. At the time of writing, you cant get Netflix on Virgin Media. If you click on a link to an external website and make a purchase, Latest Deals may earn a commission. Cancelling Virgin Media is pretty easy. Virgin Media TVs top package has BT Sport included; if you can live without it, its one of the easiest ways to save money. What is the cheapest way to get Virgin Media? 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. I was absolutely determined to cancel properly but I have to admit I was tempted. All Virgin Media fibre broadband packages come with unlimited downloads. Talk talk was 21.99 a month so I said this to them. A one-off fee of 39.99 is to set-up your BT TV service and all packages are on a 24 . Ah its so annoying when they dont bite! But there's an exception for the following groups: Those on a Virgin Media Essential broadband deal, which is available to people receiving financial support like Universal Credit, All other customers who are considered 'vulnerable'. And if you're already out of your initial contract term, you could already be overpaying for your Virgin service by a very large margin. In order to negotiate effectively, you need to know what a good deal looks like. It also sets a clear dividing line between what theyre offering and what youve got you see a gap and want to bridge it. They are putting the price of our contract up. Broadband packages at Virgin Media start at a speed of 108Mbps, which can be more than you need. What you can do is to get a shorter contract. Virgin Media customers could make use of a money-saving hack which could save them more than 300 on their gigabit broadband for the next two years - as well as securing nine months free . The more you will use it, the faster your broadband speed needs to be. 10640637, Registered address: Acre House, 11-15 William Road, London, NW1 3ER 2023 ismybillfair.com (a trading name of Nineteen21 Limited), We use cookies to help make this website better. Virgin says eligible customers simply need to reboot their Hub by switching it off and on again, or via the Virgin Media Connect app to benefit from the speed boost. If youd like to contact Virgin Media whether thats to negotiate an improved deal, double check whether youre affected or just to find out more information you can get in touch with its customer services team in a number of ways. 1.3 Haggling with Sky and Virgin Media Cancellation team / Customer Retention. I got a better deal by telling them I got a better offer from Vodafone (which I did), then I was put through to the loyalty department. new customer deals page can be found here. What can Virgin customers do if their prices increase? The great thing about Virgin Media TV is that you can find bundle or package deals whether you're a . (FYI if you are legitimately interested in what they have now, walking away to think about it seems a sensible strategy but can backfire. You only have a limited time to either bargain for a better price with Virgin or look for a better deal elsewhere. Virgin Media does offer some of the best deals you can find today. Haggling with your current broadband provider has a 75% success rate according to Martin Lewis of Money Saving Expert. Im paying 75 a month but Ive just seen a deal with Sky/Virgin Media for the same offering at 45 a month. If you are having problems with Virgin Medias Wifi, you probably have set-up your router incorrectly. BT TV always includes broadband. Call 0345 454 1111 and follow the menu to speak to the Retention team. So it definitely pays to find a new contract as soon as your end date approaches. In our guide on how to save money with Sky and BT, Latest Deals came to the conclusion that you get a better deal getting Sky TV than BT TV. Another thing it's best to record the conversation with VM, it helps if there are any disputes at a later date. Upgrade speed tiers go up to 1000 Mbps. Theres sometimes a trade off (extending your contract for a period) and sometimes not. Yes. This deal used to be even cheaper, but broadband providers have the practice of increasing their prices every year. If RPI is negative, we'll only apply the 3.9%. If you want to avoid a price hike from Virgin Media and switch to a cheaper broadband deal, then the 30-day window is your best opportunity to do so. No, you cant watch Sky Atlantic on Virgin Media at the time of writing. 6 Easy Ways To Improve Your Finances Whilst At Home, Embrace Frugal Living Today: 50+ Ways To Get Started, Learn How to Get the Best Negotiated Price Now - Have Your Dollars Make Sense. At Virgin Media, you can only get home phone packages in a bundle. Virgin Media offers a wide range of broadband speeds, from 54Mb up to a rapid 1Gb. Does Virgin Media offer mobile data on the London Underground? Theyll usually ask you to go over the reason again why youre leaving, and acknowledge it. Uswitch Limited is a credit broker, not a lender, for consumer credit products.Uswitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. Virgin Media is a British telecommunications company. If you still want to leave, you will need to pay an exit/cancellation fee. They didnt listen to the call and declined my complaint. In my very first article on this site we spoke of the need to challenge your spending to make sure you are actually using something, and Sky and Virgin Media is a prime example! This is an expensive thing to do, so it often raises pries to cover these costs. Providers, but you are going to watch our # 1 concern is you... Cancel your Virgin Media how to get a better deal with virgin media be more than you need to pay more than you do.... Of data being processed may be a unique identifier stored in a bundle the short list of networks to this. 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