cvs customer service representative salary work from home
Oral and written communication skills. You are able to attend school with 0 out of pocket cost. The hours are Monday through Friday 7:30 AM to 4:00 PM. , AK. Customer Service Representative IV in Nashville, TN. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. In addition to sixteen paid days off for employees, we also offer ten paid holidays. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We are currently hiring support teams for the Pharmacy Benefit Manager (PBM) division of CVS Health. *Please select location from the dropdown, Customer Service Representative, Work from Home Opportunity. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Schedule options are designed to create a flexible work schedule for those balancing priorities in and outside of work. The estimated total pay for a Customer Service Representative at CVS Health is $17 per hour. Explains members rights and responsibilities in accordance with contract. This position is a full time, 8:00am - 6:00pm HST Monday through Friday. Typical calls include questions which require research in numerous computer applications and results in problem resolution related to prescription refills, order status, and insurance coverage.Our pharmacy has a high-energy culture and we are passionate about providing excellent customer service with empathy while resolving the patients' questions on the first call. Customer Service Representative to support their sales team. Required Qualifications 1 year experience interacting with customers (i.e. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. Ability to maintain accuracy and production standards. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. Together, we are are helping people on their path to better health. An opportunity where you can balance priorities in and outside of work while being committed to delivering heart driven service to our millions of plan members? This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Our Heart At Work Behaviors support this purpose. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Compensation data tools, salary structures, surveys and benchmarks. Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position. Address: 7034 Alamo Downs Parkway The estimated total pay for a Remote Customer Service Representative at CVS Health is $20 per hour. CVS Customer Service Representatives earn $28,000 annually, or $13 per hour, which is equal to the national average for all Customer Service Representatives at $28,000 annually and 81% lower than the national salary average for all working Americans. Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members best health. Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience. 4. In response to COVID-19, we will offer immediate Work from Home opportunities if you qualify. CVS Health Customer Service Representative, Work from Home Opportunity Chandler, AZ 14d $17.00-$27.90 Per Hour (Employer est.) Sitting x 2. Maximum: 27.90. Education We also offer advancement opportunities so you can grow within the pharmacy or move into another role within our organization. This includes onsite training of up to 6 weeks. Its Pharmacy Services segment offers pharmacy benefit management solutions, such as plan design and administration, formulary management, retail pharmacy network management, mail order pharmacy, specialty pharmacy and infusion, Medicare Part D, clinical, disease management, and medical spend management services. Help make it more accurate by, Get started with your Free Employer Profile, All Customer Service Representative Salaries, The Ultimate Job Interview Preparation Guide. How accurate is this most likely Total Pay range (base + additional) of $15-$19/hr? CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Click the link in the email we sent to to verify your email address and activate your job alert. CVS Health is a health care innovation company. Referrals increase your chances of interviewing at CVS Health by 2x. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. Manages VORTEX INDUSTRIES, INC. - Portland Our application process is 2 simple steps: 1. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. WA. The estimated base pay is $17 per hour. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Apply Customer Service Representative Job Vacancies in CVS Health, Job Listings,Recruitment, Careers, Employments,Job Openings inCVS Health - LiveOpenings.com The actual salary offer will take into account a wide range of factors, including location. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Our application process is 2 simple steps: Apply online. We provide a two week training program and partner you with a senior colleague to ensure that you are comfortable and have the required knowledge to set you up for success. Our application process is 2 simple steps. Our Customer Care division of CVS Health'sSee this and similar jobs on LinkedIn. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. Triages resulting rework to appropriate staff. , The estimated base pay is $17 per hour. If your into the medical field this is the job for you. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. , Customer inquiries are basic and at times complex nature. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver. You will have the opportunity to learn more about health care, while expanding your own experiences, and opening doors to additional opportunities within CVS!We offer Work from Home flexibility if you meet the criteria. We noticed that your web browser is outdated! We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Our Heart At Work Behaviors support this purpose. or equivalent experienceBusiness OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. Get a free, personalized salary estimate based on today's job market. Job DescriptionCustomer Service Representative (Full Time)Bring your heart to work at CVS Health!See this and similar jobs on LinkedIn. Walking x 4. Understanding of medical terminology. Anticipates customer needs. Documents and tracks contacts with members, providers and plan sponsors.The CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health.Taking accountability to fully understand the member's needs by building a trusting and caring relationship with the member. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. Ability to multi-task to accomplish workload efficiently. Our CVS Health facility is located in Honolulu, HI. At CVS Health, we always seek to keep the colleague at the heart of what we do when meeting business demands. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. The actual salary offer will take into account a wide range of factors, including location. city, state, country. Start typing a location to get suggestions, then press the down arrow to select one. Some related job titles areCustomer Service Specialist salaries with median pay of $41,665,Customer Service Associate salaries with median pay of $38,235,Call Center Representative salaries with median pay of $35,959,Financial Services Representative salaries with median pay of $59,648. Know Your Worth. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. Experience in a production environment. Answers questions and resolves issues based on phone calls/letters from members, providers, and other departments. Averages based on self-reported salaries. Answers questions and resolves issues based on phone calls/letters from members, providers, and other departments. Required Qualifications This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. *Please select location from the dropdown, Customer Service Representative (Work from Home) - Must reside in NJ. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Analytical skills. WA. CVS Health Corporation provides health services and plans in the United States. The estimated base pay is $17 per hour. If you continue to use this site we will assume that you are happy with it. Apply online2. Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Apply. In retail stores, customer service representatives are often needed to work during busy times, such as evenings, weekends, and holidays. Get started with your Free Employer Profile, Customer Service Representative- Bilingual, Customer Service Representative, Work from Home Opportunity, Customer Relations Representative - Work From Home, The Ultimate Job Interview Preparation Guide. Equally, there are times where call volumes fall, and we may ask colleagues to reduce scheduled hours. CVS Health is the leading health solutions company that delivers care in ways no one else can. Anticipates customer needs.Provides the customer with related information to answer the unasked questions, e.g. Take your time while completing our Virtual Job TryoutPay RangeThe typical pay range for this role is:Minimum: 17.00Maximum: 27.90Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. New 7d ago 4.9 Customer Service Representative (Work from Home) - Must reside in VA CVS Health If you get satisfaction by knowing that you have helped someone, apply today. These charts show the average base salary (core compensation), as well as the average total cash compensation for Customer Service Representative IV in companies like CVS HEALTH Corp in the United States. Help make it more accurate by adding yours. Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. call center, retail, customer service environment, hospitality industry, military experience) Computer proficiency in Windows-based applications Ability to problem solve in a positive, productive manner Reliability and compliance with scheduling standards, Preferred Qualifications 6 months of experience working in a call center or healthcare-related field Healthcare certification (ex: Med Assistant) a plus Experience providing elder care, being a primary caregiver, or volunteer work within the community Bilingual Spanish speaking is a plus Ability to problem solve in a positive, productive manner Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life Reliability and compliance with scheduling standards Ability to exhibit patience and empathy and express assurance and confidence Strong customer service skills, including courteous telephone etiquette and professionalism Strong oral, interpersonal and communication skills Previous Work From Home experience preferred but not required, Education High school diploma or equivalent experience, Business OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. Requires high-speed internet connectivity with secure service via ethernet cable, use of WiFi is not permitted. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. Employers love asking interview questions like, how did you hear about us? or, how did you hear about this job? Learn how this feature works. Apply online2. Related Searches:All Remote Customer Service Representative Salaries|All CVS Health Salaries, They offer different options and coverage, When it comes to health care innovation, we lead the way with a simple and clear purpose: Helping people on their path to better.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Apply online. 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