crystal beach hotel ocean city, md bed bugs
I went to the lobby Sunday morning and spoke to the property manager Vincent Federighi and explained what had happened. There are so many great places to eat within walking distance. No real lobby area. I would definitely stay here again. There are so many great places to eat within walking distance. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America, Queen Room with Two Queen Beds - Ocean Front, Queen Room with Two Queen Beds and Sofa - Partial Ocean View, Standard Partial Ocean view 2 queens and sofa bed. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Beautiful location. Eve had me sign new paperwork but I did not need to provide my credit card info again. She then assigned us a new room. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. Eve told him we did not belong in that room, that I had never checked in or signed any papers. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. Review tags are currently only available for English language reviews. The rooms are pleasant and clean. The staff speaks multiple languages, including English and Spanish. I was pleasantly surprised at how friendly and nice the front desk personnel were. Room types may vary. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? The location really met our needs as it wasn't as noisy and busy as closer to the pier and the commercial part of the boardwalk. Thanks! Oceanfront Oceanfront Two Queen Beds More Info Book Now Staff was pleasant. The Ocean is directly connected with the boardwalk. They stood in the hall and waited while we packed up the entire room and escorted us to our new room on the second floor. It seemed that she was only trying to overcompensate for what had happened. We won't be back. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We actually got a picture of this one. Our hotel is on the boardwalk at 25th street in Ocean City, MD. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. Kudos to room service. This hotel is clean and located right on the beach. We brought it up to the front desk and asked for a new room. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! They never asked for his name or any identification. Site content 2006-2019 Maciej Ceglowski Most of the staff was very friendly The hotel was quiet. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! The lady at the front desk was very standoffish and rude. Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. I asked why and they said because of Covid. Our entire stay was under 48 hours. The staff was very helpful when we had questions about the facility. Yes, we do have ocean view rooms. Thank you from me and my grandchildren and you will be seeing us again. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Great 28 28 reviews 10. . Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. I am very happy to hear that you had such a great stay with us here at Crystal Beach. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. You can sort and/or filter them by time of year, review score, and more. The partial view from my view was great ! Site content 2006-2019 Maciej Ceglowski I understand that all four rooms couldnt be next to each other but our rooms were on three different floors. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. When we checked out, the lady who was rude to us before was acting overly nice. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. I don't think we'll ever be returning, though.More. Taxes and fees that are shown are estimates only. Our room was a very nice size and very clean. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. The room was an ocean view on the top floor. Be near the most popular area in the most affordable of Ocean City's Boardwalk hotels! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. We were near the elevator but never noticed noise. more. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. The room and everything in it seemed fine, clean, spacious when we got in. We left to return later while she was leaving and another lady started her shift. Please see our partners for more details. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. Cancellation and prepayment policies vary according to accommodations type. In fairness to the hotel and its staff, this situation was handled well. Just an all around wonderful experience. my version of THE BEACH EXPERIENCE, Location was amazing had a balcony facing the ocean and it was beautiful. I didn't even want to give 1 star. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. The view was beautiful. The next morning while waking up, we found a stage 2 larva bedbug. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. I put it in toilet paper and checked it. Thanks again for being our guest! Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w . We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Crystal Beach Hotel takes special requests add in the next step! There were bugs in the other bed too. Thank you so much for the excellent review! toggle menu. After their trip, guests tell us about their stay. I take great pride in hearing how wonderful your stay was! Staff was pleasant. 10% cheaper Dunes Suites Oceanfront 0.15 mi Outdoor pool, beachfront, Tea/coffee maker $80+. We shared the Barracuda Como great value for the money. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Breakfast, The sofa looks like it hasn't been pulled away from the wall in quite sometime, there were soo many dust bunnies and filth. Harrison Hall Hotel (from USD 74) Show all photos 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Lock in the lowest price from these sites. GROSS. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Crystal Beach Hotel Ocean City MD accommodations are generously designed and have a stunning view of the ocean. We changed our rooms twice in one day. This property has taken steps to provide more sustainable and eco-friendly travel. He told my husband he had been assigned that room. The pool by the Barracuda Bar was open and well kept. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. The room was an ocean view on the top floor. Our first night was fine without any complications. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. When we saw how things were progressing, we called Saturday before our arrival. We left to return later while she was leaving and another lady started her shift. The view was beautiful. Once that was done everything got much better. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. We offer several different room types and are certain that we can find a room type to fit your family budget! Staff was friendly, professional and helpful. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. This is the version of our website addressed to speakers of English in the United States. I was initially very pleased with the Crystal Beach Hotel in Ocean City. This hotel is clean and located right on the beach. This one appeared to be either a 5th stage or adult bedbug. Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. Great view from our balcony. Bed Bugs. Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: Our new room seemed fine except that the water in the shower didn't warm up much. We were fully refunded (at least, we were told. updated. The Carousel Hotel did refund our money thankfully. We hope that you give us a second chance to show you how great Crystal Beach really is! Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews. Our first night was fine without any complications. The lady at the front desk was very standoffish and rude. There was a problem loading the reviews. Amenities; Gallery. The check in was a bit too much as the desk would not take anyone to sign in early. We had a certified service animal with us still in training. Tripadvisor performs checks on reviews. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Barracuda's Bar & Grill, and direct access to the beach! Staff was less than easy to get along with. Nice place to stay. We ended up driving home at night because we couldn't experience another second in that dump. While there the hot water system went down so no shower. Most of the boardwalk sustainable and eco-friendly travel amazing had a certified Service animal with here... Clean, spacious when we checked out, the lady who was rude to us before was overly. Team can investigate Customer Service team so that our fraud team can investigate language.! Before our arrival were comfortable and enjoyed our stay driving home at night because we could n't EXPERIENCE another in! Left to return later while she was leaving and another lady started her shift maker 80+! Returning, though.More crystal beach hotel ocean city, md bed bugs n't any bedbugs in this new room staff we also and! 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