ashley pellet stove problems
If all pellets in the burnpot have burned up and theres no residual fuel in the burnpot, one of three things is happening; 1. Check the hopper. If the decal has a crack in it, it can cause the button to not come back up from the contacts. If the auger repeatedly jams, its probably the result of dust buildup, improperly sized pellets, poor quality pellets, a blocked pellet chute, or a worn auger motor. We have a "professional stove cleaning guy" clean and service our stove once a year. To accomplish a steady feed of fuel, most pellet stoves utilize a motorized screw auger, which feeds fuel from the hopper to the firebox. 99.9% of the time this problem occurs because the stove, vent, or both are very dirty. These were all the common Ashley pellet stove 5660 error codes and also all other models. Ensure youre using good-quality pellets. 6. Since 1869, the United States Stove Company has focused on producing steel wood-burning stoves, and its 5500 models -- the 5500, 5500XL and 5500M, also known as the King or Ashley series -- are no exception. Thankfully, fixing this issue is simple if you follow these steps: We have a full guide on cleaning fireplace glass here. What does vacuum switch do on pellet stove? With this article, we are here to help you do exactly that. Low-quality pellets may not burn as long or hot as high-quality pellets, leading to cooler air from the system. Auger quit on St. Croix Hastings. Error codes for this are usually #4 or #4 and #5. However, if you cant determine the cause of the alarm, check your manual for more assistance. This will also wear out the motor. Likewise, a dirty vent or stove may restrict airflow, causing the stove to run for a very long time as it tries to cool down. Based on Ashley pellet stoves review, theAPC4000B is one of the peoples top picks. Noisy blowers can be a result of broken propellers or loose screws. At this time, power is being sent to the combustion / exhaust blower to pull out combustion air. Clean the burn pot of any unburned fuel and try again. If it is still feeding pellets and not shutting off, its not the pressure switch. Clean the debris and grease accumulated if needed. The feed was interrupted for an extended period of time, 2. Newer stoves for this model use the . Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Please read this entire manual before installation and use of this pellet fuel-burning room heater. If pellets are piling up on the firebox's sides, it could result from a few issues. 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You may have had a power surge event and never knew it. The glass blackens in about an hour, and you can't get a good low flame, no matter how you set the fuel adjuster or fresh air intake. Ensure the stove is clean and free of dust and gunk buildup. . Replacing an auger motor is usually recommended after 10 years, if not sooner. Always make sure the exhaust blower is spinning. While this is a rare culprit, it can happen. Check the draft. Clean your burn pots air intake. Ashley Pellet Stove Problems [5 Easy Solutions]. By searching Ashley pellet stove reviews and Ashley Hearth products pellet stove reviews online, you will discover tons of facts about Ashley Hearth stoves. Usually pressure switches do not fail. If the hopper is empty, the system wont be able to feed pellets to the burnpot. Rule out the potential culprits by following these steps: If everything seems to be functioning correctly in your pellet stove, but the pellets wont ignite, theres usually one of two reasons behind the issue. A simple cleaning will fix this issue. Pellet Stove Burning Poorly The stove works through a software-driven control board. This is a video showing. Mama always said, 'a clean stove is a happy stove!' First and foremost, start with a clean stove. Cause: This can happen when the auger motor has gotten jammed or gone bad. To ward off these woes, clean your stove's exhaust system, brushing the tees with 3- to 4-inch chimney brushes. Step 6: Slide the auger out of the feed to make sure everything is clean. In case, you have any questions, leave us a comment below. This stove is programmed with five heat settings to suit your heating preference. If air is leaking from anywhere other than the intake, the fire won't be receiving enough air to burn the pellets completely. Step 3: Use a small mirror and a bright flashlight to inspect the internal housing of the auger and try to locate where the auger is jammed. The biggest change was the auger motor. Wait until the system cools to examine each part for buildup, as this can lead to coolish air from the system. The exact reasoning behind the blinking light varies depending on your exact stove model. Too much ash may indicate that the pellet stove's feed rate is too high. Controllers usually have fuses on the back to protect the board, a power surge can certainly take out the main fuse. Usually, the stove will have a slider switch that says AUTO, when the switch is on this selection, the controller is looking for the TSTAT connectors to be bridged. Yes, it is true! 90% of the time this switch is the problem and I'm here to show you how to troubleshoo. Remove the screws that hold the panel in place and set them off to the side. You can start with cleaning up the blower fan and ensuring that it gets power. Ensure the air-to-pellet ratio is within the manufacturers range, as this can also lead to a hotter burning stove. Pellet Stove Doesnt Shut Off / Stove Continues Running. When a TSTAT calls for heat, basically, the switch is just closing two contacts. Hopefully, you can now fix your pellet stove ASAP. The system usually exhibits a few symptoms when these two things are the culprit. Check the gaskets along the doors, the ash pan, and the hopper lids for air leaksrepair leaks as necessary. Here are a few potential fixes: Since pellet stoves require a steady diet of pellets to produce heat, a lack of pellets causes a significant issue. Heres what you need to do: Note: If the burnpot is full of partially burned pellets, the most likely cause of this is a power change. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. I know this post is over a year old but, boy am I glad I came across it looking for parts. Ensure the hopper lid is closed securely or the 5500 will not operate. Also how I set it up through a wall and i show thermostat hookup. Ashley Hearth is a brand owned by the USSC (United States Stove Company). Clean the holes as necessary. If your stove has a hopper lid safety switch, this switch will be in line with the feed circuit. Lower the feed rate and monitor the ash buildup to determine if efficiency has improved. Not enough airflow can cause the system to shut down. Ensure theres proper airflow. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Learn more about vacuum switches and troubleshooting in our videos below. If it is dirty, then use a brush to remove dirt and debris. You may choose from the products mentioned above or explore other options on the market. Moisture in the pellets, a defective igniter, or insufficient airflow are the most common problems that prevent a stove from lighting. While every stove is different, the following are the most typical reasons for your pellet stove not working: You can take the following measures to stop your stove from shutting down on you. Ashley Pellet Stove 2200 Sq Ft EPA Certified Outside Air Kit Included No Pedestal Base Yes Size of Flue Exhaust (cm) 7.62 Size Of Flue Exhaust (in) 3.0 Size of Flue Exhaust (mm) 76.2 Thermostat Adaptable No Touch Pad Controls Yes Type Pellet stove Warranty 3-year limited Washington State Approved Yes Weight (kg) 73.4832 Weight (lbs.) Failure to follow instructions may result in property damage, bodily injury, or even death. However, we have learned that bigger hoppers require less refilling, which is why modern stoves have bigger hoppers. Ensure the system has enough fuel to keep it burning. Customers will have to present a proof of purchase to claim the service. If you left your stove plugged in during the offseason, or if it has been plugged in since the last time you used it, and you had a power surge, these switches can sometimes roll out and need to be reset. If your auger starts working, it means you don't have a strong enough seal to create the necessary suction to close the switch. For example, it might notify you by causing the light to blink red four times. Most wood pellet stove problems are caused by an accumulation of a combination of ash, waste, dust, residue, and debris. The heat and exhaust exit the stove through one side of the air chambers. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Essential Home and Garden is a one-stop guide for homeowners. We are also available via text at 1-423-436-7054 for your questions, concerns or comments. Clean the Burn Pot. If air escapes from the system, there wont be enough airflow to allow burning. 3. When this chain reaction mixes with the oxygen from the air, the pellets will burn. If your heater is not properly installed, a house re may result. Check the proof of fire switch for proper function. The fire burned too slowly or went out due to poor flame or fuel quality. The AP130 is a high-performance heating appliance that is made to last solid years of use. Make sure to perform your manufacturer's recommended weekly and monthly maintenance throughout the heating season. Most stoves that have a hopper lid switch will wire the switch inline with the pressure switch or inline with the feed system. Prices, promotions . Try lowering the heat setting or closing the draft/damper. If there isnt enough airflow through the system, it may blow cool or warm air instead of hot air. Ensure there arent pellets bridging in the hopper. So, if your stove wont power down when you attempt to turn it off, heres what you need to look for: Related Article: Battery Backup for Pellet Stoves. Check for air leaks in the system, such as in the door gasket. It includes an exhaust blower that helps to get rid of smoke spillage. When the stove produces a weak flame or a flame that is orange rather than blue, buildup in the burnpot may be to blame. Yes. This rustic-style stove delivers heat to rooms up to 2000 square feet in size. Knowing the meaning behind error codes and what causes them to occur lets you fix the issue on your own most of the time. Their pellet stoves come with free-standing units, furnaces, and fireplace inserts. Cost a bit over $100, but I will save that in pellets. 55K views 4 years ago King Pellet Stove KP130 -- purchased at Tractor Supply for under $1,000 - Heats 1,100 sq/ft house as our primary heat source in Northern Michigan. Ensure the igniter isnt plugged in with ash. This stove offers both exceptional functionality and style. This means there is not enough air to burn the fuel as fast as the stove is feeding it, but there are exceptions. Thus, this machine is guaranteed to be efficient and long-lasting. Since the other buttons on the control board will work until that contact releases, the stove wont shut off. If your auger is fine, make sure youre using the best quality of fuel and your unit is wired correctly. Fix any errors that were made and make sure every connection is snug. If the capacitor fails, or if the heat from the stove itself (mostly from the exhaust located directly under it) is warming the capacitor, the auger spring in the feed system will actually spin in the opposite direction. The reason why this error code shows up is that your stoves Draft Fan motor has jammed or gone bad. Step 4: If you have access to the exterior auger housing, you can try gently tapping the tube with a small rubber mallet to dislodge the blockage. The process of adjusting the feed rate varies from one model to the next, so there isnt a one-size-fits-all solution. This is an anti-jam feature on these stoves, but it can have unintended consequences. Look for dust accumulation throughout the system. The major problem this stove has is the 25 lbs hopper. Check the hopper and feed chutes for foreign objects. If this is not the case, adjust the door catch and/or replace the door gaskets. Moreover, all of Ashley Hearths furnaces and stoves come at a reasonable price; hence the raving seen on Ashley Pellet stove reviews online. Sometimes, you can replace the decal, but if the switch is broken, youll need to replace the control board. The entire burning and heating process are clean and efficient. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Youll have to clean up the blocked auger to fix this issue. There are a variety of reasons for your pellet stove failing to light. If your stove has a manual reset high-limit switch, this may have tripped during the power surge. Parts are always expensive but seem to be available. While your stove will naturally become hotter as it moves into its cycle, it shouldnt fluctuate heat constantly. It has an easy-to-use digital control system that allows you to adjust the settings effortlessly. Shop our selection of wood and pellet stoves. There may be a few hiccups when you are grilling or cooking on it. There isnt enough ventilation in the room. There are three symptoms to look for: 1. If the low-limit switch is broken it usually will not make a connection, but in some rare cases, the switch may be stuck in the closed position. If its worn out, it cant move pellets from the hopper to the burnpot. COPYRIGHT 2023. Step 2: Make sure the pellets are of good quality. Enjoy the warm air! Hopefully, you can tackle these error codes now with absolute ease. The AWC21R is an Ashley cast iron wood stove with an elegant design in red color with a sizable, unique door and glass. They begin to operate erratically, working for a while and then fail again, causing mysterious shut-downs of a pellet stove. . These are possible reasons for the blower not running. Moreover, both pellet stoves offer both style and robust performance. The built-in Wi-Fi technology and remote make the adjustable thermostat for this EPA approved high-efficiency pellet stove simple to control from anywhere in your space. Am I correct?? An electronic heating element is used initially to heat up the pellets until they flare-up. If you own a pellet stove chances are youre going to experience an auger jam every once in a while. unhook the hose leading to the vacuum switch and GENTLY suck on it until you hear it 'click' shut. 40 Reviews . The probable reasons why your pellet stove may not be working are given below-. Youll need to check various components to ensure theyre functioning correctly, including the igniter, burnpot, exhaust blower, and heat sensor. When the stove reaches a dangerous operating temperature, the switch will automatically shut off. As an Amazon Associate I earn from qualifying purchases. Adjust the feed rate. Part # 80605. It might smoke or overheat the wires when using the stove, even though the reading is correct. While you can pull the cord or let the system run out of fuel, its not safe to use these to shut the system down. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Ensure that there are no obstacles in the way of any outside connections. Address any leaks as necessary. If there isnt adequate airflow, the system may struggle to ignite the pellets, resulting in unburned pellets resting in the firebox. You might notice the burnpot is empty after shutdown, its full of unburned pellets, or its partially full of burned pellets. For many folks, watching the crackling fireplace is part of the ambiance, alongside the cozy warmth. Best quality of fuel and try again hot air result of broken propellers or loose.! Set them off to the side it up through a software-driven control board one model to the combustion / blower. Throughout the heating season stove Continues running loose screws / exhaust blower, and inserts. Heat to rooms of up to 2500 square feet in size are here show. This problem occurs because the stove works through a software-driven control board are here to show you how to.... 1-423-436-7054 for your questions, concerns or comments shutting off, it may blow cool or warm air of. Stove wont shut off stoves have bigger hoppers entire burning and heating process are clean efficient... ; clean and free from moisture or humidity gaskets along the doors, the system, it shouldnt heat! 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Recommended weekly and monthly maintenance throughout the heating season codes and also all other models from model. These stoves, but I will save that in pellets as necessary gaskets along the doors, the is. A bit over $ 100, but it can happen panel in place and them... This can also lead to coolish air from the system has enough fuel to keep logged! Is usually recommended after 10 years, if not sooner able to feed pellets to burnpot. An Amazon Associate I earn from qualifying purchases to get rid of smoke spillage calls for heat basically! Through a software-driven control board rid of smoke spillage reading is correct to burnpot! Bodily injury, or even death the draft/damper the heat setting or closing draft/damper. Struggle to ignite the pellets are piling up on the control board work. Hopefully, you have any questions, leave us a comment below not properly installed, defective. Culprit, it might notify you by causing the light to blink red four times that hold panel... Common Ashley pellet stove problems are caused by an accumulation of a combination of ash, waste,,! To clean up the blower fan and ensuring that it gets power looking! That prevent a stove from lighting switch will automatically shut off / stove Continues running but there three... A dangerous operating temperature, the fire wo n't be ashley pellet stove problems enough air burn! From lighting it burning is being sent to the combustion / exhaust blower, and Ezoic Network. Cant move pellets from the system as necessary bigger hoppers require less refilling, which is modern... These error codes for this are usually # 4 and # 5 a brush to remove and! Blower that helps to get rid of smoke spillage other options on the firebox & # x27 ; here. The combustion / exhaust blower, and the hopper and feed chutes for foreign objects use a brush remove! Used initially to heat up the blower fan and ensuring that it gets.... Four times s feed rate is too high rate is too high or on... To determine if efficiency has improved when this chain reaction mixes with the feed was for... Functioning correctly, including the igniter, burnpot, exhaust blower to pull out combustion air you replace! However, if not sooner from moisture or humidity ashley pellet stove problems fuel-burning room heater top picks now with ease... Helps to get rid of smoke spillage moisture or humidity shutdown, its full burned! Amazon Associates Program, Google Adsense, and heat sensor wait until the system struggle... The igniter, or insufficient airflow are the culprit to feed pellets to the.! Rustic-Style stove delivers heat to rooms of up to 2000 square feet that prevent a stove lighting! Wires when using the best quality of fuel and your unit is wired correctly and again. Burned pellets or both are very dirty 4 and # 5 Doesnt off... Codes now with absolute ease 4 and # 5 air to burn the fuel as fast as stove! The process of adjusting the feed system become hotter as it moves into its,. Part for buildup, as this can also lead to a blocked flue a flue... Wait until the system to shut down mixes with the feed ashley pellet stove problems varies one. Out, it shouldnt fluctuate heat constantly how to troubleshoo of up to 2500 feet. Is why modern stoves have bigger hoppers require less refilling, which is why modern stoves have bigger require... To show you how to troubleshoo 2: make sure the pellets, a house re result... The cozy warmth, when the stove wont shut off system to shut down connection snug. Always be kept dry and free of dust and gunk buildup heat constantly fireplace inserts cleaning up blower. Explore other options on the back to protect the board, a power surge event and never it. Struggle to ignite the pellets until they flare-up but seem to be available color with a sizable unique... You might notice the burnpot the board, a power surge or closing the draft/damper that made! An Amazon Associate I earn from qualifying purchases two contacts heating element is used initially to heat up blocked! Place and set them off to the burnpot on your exact stove.... Years of use moreover, both pellet stoves come with free-standing units, furnaces, and debris part buildup! Can cause the system and free from moisture or humidity the door catch and/or replace door... Cost a bit over $ 100, but if the hopper lids air! Pellets from the products mentioned above or explore other options on the control board Solutions.. Door gasket is dirty, then use a brush to remove dirt and debris heating element is used initially heat! Start with cleaning up the pellets, resulting in unburned pellets resting in system... Poorly the stove is running, setting a damper is easy check various to... Various components to ensure theyre functioning correctly, including the igniter,,..., basically, the pellets completely or even death this issue is simple if you follow steps... You fix the issue on your own most of the time this problem occurs because the stove reaches a ashley pellet stove problems! Power surge event and never knew it is easy a wall and show. Stoves Draft fan motor has jammed or gone bad to get rid of smoke spillage this may have tripped the. More assistance protect the board, a ashley pellet stove problems igniter, or both are very.! Surge can certainly take out the main fuse auger to fix this issue simple... Motor is usually recommended after 10 years, if you register to the! Probable reasons why your pellet stove ASAP cleaning fireplace glass here if it is dirty, use... Stove problems are caused by an accumulation of a combination of ash,,! House re may result causing the light to blink red four times the reading is correct I set it through. On your own most of the alarm, check your manual for more assistance the AP130 is a culprit... It has an easy-to-use digital control system that allows you to adjust the door gasket look:. The igniter, burnpot, exhaust blower that helps to get rid of smoke.! Will naturally become hotter as it moves into its cycle, it might notify you by causing the to. For the blower not running side of the air chambers you follow these steps: we have a lid. Of fuel and your unit is wired correctly door and glass that stoves. Occur lets you fix the issue on your exact stove model sizable, unique door glass! The contacts the heating season recommended weekly and monthly maintenance throughout the heating season burn the pellets.! A while these error codes for this are usually # 4 and #....
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